Q: Do I need to submit my reimbursements by a certain date?

For FSA: Most plans require reimbursement submissions by December 31 or March 31, but deadlines vary by plan. Check with your provider to confirm your specific deadline so you don't miss out on savings. For HSA: Your funds do not expire and you can reimburse yourself at any time as long as you have your valid receipt to submit. For vision insurance: Claim deadlines vary by provider—some are as short as 90 days, while others allow up to 12–15 months. Your benefits may also reset annually. Submit your claim as soon as possible and check with your insurance provider for specific deadlines and benefit renewal periods.

Question 1

Does Zenni take insurance?

Accepted Answer

No, we don’t process insurance claims directly, but that doesn’t mean you can’t use your benefits! Most major vision insurance providers—including VSP, EyeMed, Blue Cross Blue Shield, and UnitedHealthcare—accept receipts for out-of-network reimbursement. All you have to do is download your Zenni invoice and submit it to your provider. You can find this in "Orders" under My Account, or use Track My Order if you checked out as a guest.

Question 2

What can you use FSA or HSA for?

Accepted Answer

Prescription glasses, prescription sunglasses, and over-the-counter readers are typically fully covered by FSA and HSA funds. You can also use your benefits for eye exams at your local optometrist. Cleaning supplies for prescription eyewear, eyeglass cases and accessories (including clip-ons), and repair kits for eyeglasses are sometimes covered with FSA and HSA funds. We recommend you double check with your plan whether your purchase is eligible for FSA/HSA reimbursement. Please note: FSA and HSA benefits are available to U.S. customers only.

Question 3

Are sunglasses FSA/HSA eligible? What about reading glasses?

Accepted Answer

Prescription sunglasses and over-the-counter reading glasses are typically FSA/HSA eligible. However, we recommend checking with your plan to confirm specific eligibility requirements.

Question 4

Is there a limit to how many pairs I can buy?

Accepted Answer

No limit, you can purchase as many pairs as your FSA, HSA, or vision insurance balance allows. If you have extra funds before the year ends, you can stock up on backup pairs so your savings don’t go to waste!

Question 5

What happens if I return my glasses?

Accepted Answer

Returns work the same way whether you paid with an FSA/HSA card or another payment method. Please keep in mind that some FSA cards do not allow for refunds if the card or benefits window has expired. We recommend that you check with your provider first, or opt for store credit to pick out a new pair instead. For full details, read our return policy here.

Question 6

Do I need to submit my reimbursements by a certain date?

Accepted Answer

For FSA: Most plans require reimbursement submissions by December 31 or March 31, but deadlines vary by plan. Check with your provider to confirm your specific deadline so you don't miss out on savings.

For HSA: Your funds do not expire and you can reimburse yourself at any time as long as you have your valid receipt to submit.

For vision insurance: Claim deadlines vary by provider—some are as short as 90 days, while others allow up to 12–15 months. Your benefits may also reset annually. Submit your claim as soon as possible and check with your insurance provider for specific deadlines and benefit renewal periods.

Buy Glasses & Save with Vision Insurance, FSA and HSA

How to Use Your Vision Insurance

Buy eligible eyewear

Download the invoice

Submit your claim

How to Use Your FSA/HSA

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