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Protect your purchase with

Zenni’s Extended Warranty

Whether you accidentally drop your glasses, scratch the lenses, or simply wear them out from daily use, our protection plan has you covered.

ENJOY PEACE OF MIND PROTECTION

Add Extended Warranty to your order for dependable coverage when you need it.

What’s covered

Your glasses purchase is protected for a full year from the delivery date, with one free replacement pair guaranteed if anything happens to your frames or lenses.

Accidental damage

Defects, breaks, or scratches

Daily wear and tear

How to file a claim

If you’ve purchased the extended warranty, you can file a claim by completing a claim submission form. Our Customer Service team is here to help if needed!

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How to Purchase

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Choose Your Frames

Find the perfect frames from our wide selection of eyewear.

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Add Extended Warranty to Cart

Choose Extended Warranty as an add-on in your cart.

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Enjoy Worry-Free Coverage

Rock your new glasses with coverage for when you need it.

Extended Warranty FAQ

Protecting your eyewear made simple.

How does your Extended Warranty differ from your Standard Warranty?

Our standard warranty provides essential coverage for your glasses, including protection against manufacturing defects for 30 days from delivery, and extended coverage for lens coatings and photochromic films for up to one year. In contrast, our extended warranty extends your warranty coverage for one year from the delivery date and includes scratches, accidental damage, and normal wear and tear. This means that beyond just defects, the extended warranty also protects against everyday mishaps with one free replacement for your covered glasses during the first year. By choosing the Extended Warranty, you gain the added benefit of enhanced coverage and extended protection for your eyewear investment, giving you greater peace of mind.

What is not covered under your extended warranty?

While our extended warranty provides excellent coverage, it's important to understand its key limitations. The warranty does not cover:
  • Intentional damage or unauthorized modifications, such as placing non-Zenni lenses in Zenni frames or vice versa.
  • Tampering with frames, including bending or twisting flexible or titanium frames.
  • Damage from external or environmental factors, such as theft or natural disasters.
For more details, please see our Terms & Conditions.

Which locations are eligible for purchasing the extended warranty?

Extended warranty coverage is currently available for purchase within the following U.S. states: Alabama, Alaska, Delaware, Georgia, Indiana, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Pennsylvania, Rhode Island, South Dakota, Tennessee, and West Virginia.

What would void the extended warranty?

The warranty will not cover damage to cases or containers used to store your glasses, alteration or tampering of the frame or any decorations or embellishments added after purchase. The warranty also does not cover issues with fittings, changes in your prescription, or any routine tasks such as cleaning or the adjustment of your glasses. By following these guidelines, you can enjoy full protection throughout the warranty period!

Can the extended warranty be renewed?

The extended warranty offers 365 days of protection for your peace of mind. While our warranty program is not available for renewal, this comprehensive coverage ensures you’re well-protected for the entire year.

Is the extended warranty transferable to other products or Zenni accounts?

No, the extended warranty is not transferable to other products or Zenni accounts.

Can I earn and use Zenni Rewards loyalty points when purchasing an extended warranty?

You may earn Zenni Rewards loyalty points when purchasing an extended warranty. Additionally, you can apply any existing Zenni Rewards points toward the purchase of the extended warranty at checkout.

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